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Krikia FAQ — Frequently Asked Questions & Answers

All your questions about betting, payments, accounts, and promotions — answered in one place. Search below or browse by category.

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Account

To open an account at Krikia, you'll need a valid Bangladeshi mobile number and a password. You'll also be asked to provide your name, date of birth, and email address during registration. Please note that you must be 18 years of age or older. Register now and get started within minutes.

Yes, KYC verification is required before your first withdrawal. Simply upload a clear photo of your National ID or passport along with a selfie. Verification is typically completed within 24 hours. You can place bets and make deposits without completing verification.

No. Krikia's policy allows only one account per person. Creating multiple accounts may result in all accounts being suspended and any accumulated balance being forfeited. If you're experiencing any issues, please contact support.

on the login page Click the "Forgot Password?" link on the login page. A reset code will be sent to your registered mobile number or email address. Use the code to set a new password. The whole process takes under two minutes.

To change your registered name, contact support and submit a copy of your ID. Mobile number changes are only possible in limited circumstances and require KYC verification to be completed first.

If your account has been suspended, email support@krikia.ws with a description of the issue and any relevant details. Matters are typically resolved within 48 hours.

Yes. To close your account, contact support. Before deletion, make sure you have no pending bets or remaining balance. Once deleted, your data cannot be recovered.
Betting

At Krikia, you can bet on over 30 sports including cricket, football, kabaddi, badminton, tennis, and basketball. Coverage spans from local Bangladesh leagues to major international tournaments. To learn more, Sports Betting Visit the page.

Yes, Krikia's live betting feature operates in real time. You can place bets at updated odds while a match is in progress. Live scores and statistics are displayed on the same screen, making it easier to make informed decisions.

The minimum bet amount is just ৳50. Maximum limits vary by event and market. Premium members can bet at higher limits. The limit for a specific event is shown on the bet slip.

Winnings are added to your wallet automatically once a match ends. Settlement is usually completed within 15 minutes of the result being confirmed. If there's a delay, please contact support.

Bets generally cannot be cancelled once placed. However, a Cash Out option is available for certain events, allowing you to partially or fully close a bet while the match is in progress. Cash Out availability varies by event.

Yes. At Krikia, you can combine multiple selections into an accumulator bet. If all selections win, the odds are multiplied, significantly increasing your potential payout. Up to 15 selections can be added per bet.

If a match or event is cancelled, your full stake is automatically refunded to your wallet. For accumulator bets, the cancelled selection is removed and the remaining selections are settled as normal.

Krikia supports Decimal, Fractional, and Malaysian odds formats. You can select your preferred format from Account Settings. For most Bangladeshi users, Decimal format is the easiest to follow.
Payment

Krikia accepts all major mobile banking services including bKash, Nagad, Rocket, and Upay, as well as bank transfers and card payments. For more details, Payment page See here.

The minimum deposit is just ৳200. A special welcome bonus is available on your first deposit. Maximum limits may vary depending on the payment method.

Mobile banking deposits are typically reflected within 5 minutes. Bank transfers may take 1–3 hours. If your deposit hasn't arrived within the expected time, contact support with your transaction ID.

Withdrawal requests are typically processed within 15 minutes to 24 hours. Verified accounts receive faster service. Bank transfers may take 1–2 business days.

The minimum withdrawal amount is ৳500. Withdrawals from bonus funds require wagering conditions to be met. It is recommended to use the same method for both deposits and withdrawals.

Krikia does not charge any transaction fees. However, your mobile banking provider or bank may apply their own charges. For more details, Payment page See here.

Common reasons for a rejected withdrawal include incomplete KYC, mismatched payment details, or unmet bonus requirements. Contact support to find out the exact reason and get it resolved.

No. For security reasons, withdrawals can only be made to the same payment account used during registration. Sending funds to a third-party account is not permitted.
Promotions & Bonuses

After registering with Krikia, you'll receive an attractive welcome bonus on your first deposit. Free bets and cashback offers are also available. To see the latest offers, Promotions page Visit here.

A wagering requirement is the number of times you must bet through a bonus before you can withdraw it. For example, a 5x wagering requirement on a ৳100 bonus means you need to place a total of ৳500 in bets before withdrawing.

Once a free bet is credited to your account, you'll see a "Use Free Bet" option on the bet slip. If your free bet wins, the profit — minus the original stake — will be added to your wallet.

Yes. When a friend registers using your referral link or code and makes their first deposit, you'll receive a referral bonus. You can find your referral code in Account Settings.

Enter your promo code in the promo code box during registration or when making a deposit. If you want to add a code after registering, go to Account Settings or the Promotions section.

Yes, most bonuses have an expiry period, typically between 7 and 30 days. The exact validity period is stated in each offer's terms and conditions. Any unused bonus will be forfeited once it expires.

Only one bonus can be active at a time. However, certain special offers can be stacked — this will be clearly stated in the offer's terms and conditions. For more details, Promotions page See here.
Security

Krikia is licensed by an international gaming authority and uses SSL encryption technology. Your personal and financial information is fully protected. Our Privacy Policy Read more.

Yes, Krikia supports 2FA via SMS or an authenticator app. You can enable it under the security section in your account settings. Using 2FA is strongly recommended for maximum account security.

Krikia will notify you via SMS and email whenever a login is detected from a new device or unfamiliar location. You can also view your login history from your account. If you notice anything unusual, change your password immediately.

Krikia never sells or shares your personal information with unauthorized third parties. Your data is only used for payment processing and legal compliance purposes. For more details, Privacy Policyis available.

Yes. Krikia offers deposit limits, betting limits, self-exclusion, and cooling-off periods. To learn more, Responsible Gaming View the page.
Platform & App

Yes, Krikia is available on Android and iOS. You can download the APK directly from the website or install the app from the app store. For more details, on the Platform page available.

The Krikia app runs on Android 6.0 and above, and iOS 12 and above. On older devices, you can still access the site through a mobile browser.

The app offers push notifications, faster loading, and offline status viewing. All features are also available on the website. Your account, balance, and bet history stay in sync across both platforms.

Clear your browser cache and cookies, check your internet connection, and make sure the app is up to date. If the issue persists, email support@krikia.ws with your device and browser details.

Krikia's support team is available 24/7. You'll find the live chat button at the bottom right of the site, or you can email support@krikia.ws. Responses are typically received within 15 minutes.
Why choose Krikia

What Krikia offers, others simply don't.

Built with Bangladeshi bettors in mind, every feature is designed to make your experience smoother.

Instant Payouts

Your winnings land in your wallet instantly. Withdraw via mobile banking in minutes — no waiting around.

Payment

Best Odds Guarantee

Krikia offers some of the most competitive odds in the market, with especially high odds available on cricket and football.

Betting

Live Streaming

Watch selected events live and place bets on the same screen in real time — a whole new level of betting.

Live

Bangla support

Our Bangla-speaking support team is here for you 24 hours a day, 7 days a week. Get a resolution within minutes via live chat or email.

Support

Completely secure

SSL encryption, 2FA protection, and an international licence — your money and personal data are always secure.

Security

Regular Bonus

From welcome bonuses to weekly cashback — there's always a reward waiting for you at Krikia.

Promotions
Need more help?

Contact us

If you can't find your answer in the FAQ, contact our support team directly.

Live Chat

Click the chat icon at the bottom right of the site. Bangla-speaking agents are available 24/7.

Email support

Email us at support@krikia.ws. You'll typically receive a reply within 1 hour.

Terms & Conditions

For full terms and conditions, Terms & Conditions Read the page.

Get started now

Join Krikia and enjoy betting

No more questions? Register now and experience everything Krikia has to offer, starting with your welcome bonus.

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